Monday, April 15, 2019
Zaras Business Model Essay Example for Free
Zaras stock Model EssayWhen I saw the first announcement of their ecommerce launch I ran home and turn over through my undergrad course work and quickly produced a case study Id read in 2003. Zara IT for Fast Fashion a Harvard Business School case study that examined Zaras IT infrastructure and how it supported their unique business model.Two important caveats from this case study stuck out in my mind.Zaras business model closely linked customer demand to manufacturing and distribution. Inventory depended largely on the location of the store and what particular customers were buying. They understood that their consumer had a penchant for trend driven pieces, and that marketing and publicizing efforts lengthened the lead-time. Thus their marketing budget was usually .3% of revenue, and Zara was able to get high fashion looks in stores while they were still hot. Zara didnt need to convince their consumers to buy with advertising and marketing efforts, rather they changed 75% of their inventory every three to four weeks, so consumers knew to constantly frequent the store for up to era items.Secondly, Zara had decided not to retail clothes online because of the high rate of returns (retail mail order rates were 50-60% whereas in store was roughly 5%), and because their distribution centers were not configured for small pick and pack orders. If you withdraw about it, Zaras business model is actually perfect for online retail. Their vertically integrated manufacturing operations allowed for the pure(a) introduction of new pieces with short lead times. For the fickle online consumer that wants newness all the time, its heaven In fact, the top flop hand corner of their site pays homage to this brand ethos with a new this week link rest out from the pack.So what took them so long to make the move?
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